I took my family to the Statue of Liberty today where both my wife and son saw it for the first time. I visited back in 2001, shortly before Sept. 11. Pretty awe inspiring as I'm sure you know if you've been to see the statue before. We're lucky, damn lucky to live where we live and how we live. We're afforded the power of choice. Take advantage of that power! If you get treated poorly by a business, don't visit there again. Spend your money somewhere else where you receive excellent customer service and where the ownership/management care about you as a customer. Life is way too short to deal with the same BS time and time again. And the reverse is true when you are treated well. Go back and build a relationship with that business. Encourage them to keep it up because it's not easy being excellent. -GD
