I fondly remember my first apartment I shared with my friend Darrell. It was a small, one bedroom place on the second floor located in Southwest Arlington, Texas. Darrell and I were both in our late teens and figured we'd make the arrangements work out no matter how uncomfortable. 'Uncomfortable' included sleeping every other night on the couch, not owning a vacuum, eating off paper plates, stocking the fridge with Shiner Bock beer and bologna, and wiping the word privacy from my vocabulary for some time to come. Those days were a blast, truth be told, but eventually Darrell and I partied ourselves into an eviction notice and out of our first apartment. It was time to move on to bigger, better and more mature. Not to mention better choices of meals. Shiner Bock and bologna sandwiches can only carry a guy so far.
This same situation is what has happened to me in a blogging sense. I have been writing somewhat regularly for a year or so over at Libsyn.com. Libsyn is primarily a podcasting host with the added ability to post blogs along with those podcasts. While very efficient at the podcasting, the blogging tools at Libsyn were lacking and I needed a cleaner presentation. So, the time has come to pack up, shake hands with my former 'roommate' and move on to bigger better and more mature. Typepad, here I am, suitcases in hand.
Those of you who haven't read my blogs before, I'll attempt to move some of them over to this new site. I primarily write about customer service, good and bad, and how I believe it can be improved. I'm convinced there is always room for improvement no matter how much a company touts its customer service skills (Starbucks, you are SO the target of my next rant!) and I do my best to call attention to these opportunities. Also, I CRAVE feedback and stories from others about their experiences. I like to discuss the nuts and bolt of these experiences, learn why they happen and try to figure out ways to repair them. I like the dialogue. I like the discussion. I like the sense of community that these discussions create.
So, that's what I've got for today. I'll save my Starbucks rant for another day (PREVIEW: I visited a Starbucks with (gasp) NO COFFEE brewed!) and hope that readers will come back for more. Meanwhile, pardon the mess while I unpack and get settled in. I hope you like what I do with the place!
Best regards and happy reading,
George W. Daye, III
Founder/President
BarServ Mystery Shopping Services
