I'm sending this blog from my PDA. Cool technology if you can stand typing an entire blog from a microSized device like my Treo. So here's my first attempt... I'll let you know how it goes at the end of this entry.
For those who don't know, I'm the rookie Dad on my block. Our son is 8 weeks old and in need of constant attention as I know all babies are. Feeding, burping, swaddling, shooshing, swaying, bathing and one other thing... Oh yes.. Diaper changes, are an hourly activity in the Daye Household. He needs these and often needs them NOW. My son's needs got me thinking about customer service. How does it equate?
Customers are a lot like babies! They are in need of constant attention when doing business with you. Let's use a couple dining out as an example: They can't do anything for themselves and count on the server to meet their every need. If these needs aren't met, they will 'cry' about it to management. So just like a newbie parent, staff at the restaurant should be attentive with an eye for detail and let nothing be missed. The health of the business and the opportunity for repeat customers depends on it.
And as for this 'Moblogging' thing... Not too bad. I'll give it another go after the swelling in my thumbs goes down. :)
Congratulations New Daddy.
My daughter is going to be 25, but I do remember what you are going through very well.
I'm a new moblogger myself.
Will be checking back for updates.
Take care,
Frances
Posted by: Frances | August 21, 2007 at 08:37 PM